Occupancy Inspections

Welcome to the City of Santa Ana’s Occupancy Online Inspection System

Once you have received Occupancy approval from Planning, obtained a Business License Tax Number (BTN), and have waited the 72 hour processing period, you may start scheduling Occupancy Inspections using the Online Inspection Scheduling feature.

Both the Occupancy Number and Business License Tax Number (BTN) are needed. Both are located on the upper right of the Certificate of Occupancy Inspection Scheduling Notice hardcopy paperwork.

If additional help is required, please call (714) 647-5800 for assistance.

The Online Inspection System has been tested with the following Browsers – all others may give unexpected results:

Firefox 83+
Chrome 87+
Edge 44+

We hope to make your inspection online process as smooth as possible. We welcome all feedback that may help us serve you better. Please select the Planning & Building button on the lower right, for additional information on Occupancy and Inspection services.

**Please be advised that if your Occupancy application is not approved by Planning, or the number is not recognized when entered, please visit the Planning Division counter for further assistance.

Scheduling is for Occupancy Inspections only.

To schedule Building Inspections call (714) 667-2738, Fire Inspections call (714) 573-6150, Police Inspections call (714) 647-5840, and for Public Works Inspections call (714) 647-5074.

Enter Occupancy and Business License Tax Account Numbers found on the Certificate of Occupancy Inspection Scheduling Notice hardcopy paperwork.

Please exclude any special characters, spaces, and symbols. For example, COO-2020-45-CO should be entered as COO202045CO.

Occupancy Number

Business License Tax Number (BTN)

Security Check

Home Search

**Please be advised that if your Occupancy application is not approved by Planning, or the number is not recognized when entered, please visit the Planning Division counter for further assistance.

Occupancy Number

Business License Tax Number

Occupancy Address

Business Name

Business Type

Is the address and occupancy/business information correct?

Yes No

To receive electronic confirmation of scheduled inspection, enter the following contact information:

To receive electronic confirmation of canceled inspection, enter the following contact information:

Name

A confirmation email will be sent to this email address.

Phone

Select Inspection Preference

Site Access Instructions

(Please do not use to specify a time; use to provide instructions for the Inspector)
        Examples:
        -Doorbell broken, please knock
        -Access Instructions

Home Submit

A confirmation email has been sent to:
Inspections may be rescheduled or canceled due to field staffing or resource availability, emergency response, or other similar events beyond our control. The City will make every effort to contact you if an inspection is canceled, and reschedule the inspection based on the earliest available date/time.

A confirmation email has been sent to: